How do I get my tickets?

We don’t mail tickets. Just bring the order confirmation with the QR code that we emailed you to the event to pick up your passes. This can be printed or shown to us on your phone. Once your payment is received the order status will be shown as “Processing”. The status will change to “Completed” when you pick up yous passes at the event.

If you have lost the order confirmation email that was sent to you or never received it then just do the following:

Login to your account here:

My Account

Click “Your Orders” and a list of your previous orders will pop up. Click on “View Order”. Your QR code will be there. Bring that with you to the show to claim your passes. You can show us this on your phone or as a printed copy.


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